Terms of Service
SEO Host Pros reserves the right to suspend or cancel any client’s access to any portion or all of SEO Host Pros services, when SEO Host Pros deems that the account has been used inappropriately. SEO Host Pros reserves the right to refuse service and/or access to its servers to anyone.
1. SEO Host Pros prohibits sites engaged in:
* Illegal activities including but not limited to
Storing and/or distributing illegal copies of copyrighted software, warez sites, violations of copyrights and trademarks, violations of U.S. laws, selling and/or distributing illegal contraband.
* Internet abuse including but not limited to
Spamming - mass unsolicited Emailing, distribution of mass emailing programs, cross-posting messages to a large number of usenet groups, posting obscene or inflammatory messages, threatening other Internet users, mail bombing Internet users, running packet sniffers or port scanners, spamming SEO Host Pros support staff. Spammers are held responsible for a $1000 clean up fee.
* Systems abuse including but not limited to
Use of excessive CPU resources, use of excessive disk space, use of excessive email storage space, hacking our systems, installing continuously running programs, such as IRC bots, reselling CGI scripts.
2. Policy Violation
Should a policy violation occur, SEO Host Pros reserves the right to terminate the account without notice and without any refunds. The policy violating client will be held responsible for any damages to SEO Host Pros, including but not limited to, SEO Host Pros system, servers, connectivity, reputation, business, service, network, operations, or equipment. The policy violator may be charged a $1000 clean up fee.
3. Web Site Content - Backups
The client is responsible for keeping a copy of their most current web site files as backup on a remote system (not on SEO Host Pros servers). SEO Host Pros is not responsible for any lost files, information, or data.
Should any data need to be recovered from SEO Host Pros’s backup tapes, there will be a charge of $150 and up. SEO Host Pros does not guarantee to possess the most current copy of a client’s website.
4. System Updates
The client understands that system updates occur in real-time and as queued batch processes. For example, account passwords are currently updated as queued batch processes, therefore the update does not occur in the system instantaneously. SEO Host Pros reserves the right to modify the processing times at any time without notice. If a client or SEO Host Pros support personnel (when authorized by client) makes any modifications to a hosting account, the client is responsible to make sure these updates have occurred in our system.
5. Technical Support
* Free customer support is provided via through the client’s control panel.
* Client agrees not to spam support.
* Technical support hours:
24 hrs / 7 days a week via control panel, or other means shown in our client area.
6. Payment Policy
Setup Fee
* There is no charge for setup of our hosting packages.
* If a custom setup is required a setup fee, no greater than $50USD will be charged and is non-refundable.
First Month Of Hosting
* The first month of hosting must be paid upfront.
* During the first 30 days clients terminating an account are entitled to a full refund.
Hosting Fees
* The minimum contract is for one month.
* Full payment is required before any hosting service is rendered, which includes quarterly and annual prepayment renewals.
*Hosting payments are non-refundable after the first 30 days.
* Prepayment is due each anniversary month following the date the account was established.
Payment Method - Wire
* SEO Host Pros accepts bank wires, client must notify us of incoming wire to get proper credit when it comes through.
* Wires must be for a minimum of 3 months invoice fees.
* Wires may subject to a $45 wire fee if under the 3 month minimum and/or for international wire fees.
Payment Method - 2CheckOut
* SEO Host Pros accepts credit card payments through secure checkout at 2CheckOut.
* Online payment is authorized and assessed in real time.
* Once an order is successfully submitted, the client is subject to SEO Host Pros refund policy.
Payment Method - Checks/Money Orders
* Checks and money orders are made out to SEO Host Pros, Print Invoice #/Customer ID Number on Check
* SEO Host Pros mailing address is:
SEO Host Pros, Billing Dept.
734 Woodhaven Pl.
Ancaster, ON L9G 5B3
* Client has seven (7) days to complete payment to SEO HostPros after first email notification to the billing contact of a renewal.
* Payment must be received or services will be suspended.
* If payment is not received 30 days after the due date all services will be terminated.
* SEO Host Pros reserves the right to change pricing and policies at any time.
* All payments are to be in $US dollars.